Your Bridge to Better Care
Life can be complicated, especially when you're trying to manage your health. Heartlinks Care Coordination connects you with the care, services, and community resources you need - all with one dedicated team by your side.
Our Care Coordination program is available at no cost to eligible individuals through participating health plans and community grant funding. Even if you're unsure whether you qualify, we're here to help.
Reach out today, and we'll check your eligibility and help you take the next step toward better health and support.
What is Care Coordination?
Heartlinks can be your local Care Coordinator helping you navigate your health care and social service needs. You are not our patient, you are our client and we work to help you meet your goals.
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Focused on your needs and desires for daily living
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Helping you improve your overall health and wellbeing
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Convenient face-to-face appointments in a place where you are comfortable (your home, a Heartlinks’ office, or a public space in your community)
Heartlinks can help you:
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Create a Health Action Plan
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Identify and create holistic goals for your medical, emotional, and spiritual care
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Connect with the right people and places to meet your goals
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Communicate and make appointments with multiple doctors, therapists, and other providers
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Find helpful services such as transportation, food, housing or medical supplies
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Avoid unnecessary hospitalizations or treatment
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Communicate with your family, caregivers and healthcare providers
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Assist your transition to home after visiting a hospital or care facility
Why Choose Heartlinks?
Heartlinks is especially qualified to be your care coordinator:
50 Years of Experience
enhancing the quality of life of our patients with serious illnesses
90-Member Team
of medical and social care professionals including a medical director, nurses, social workers, counselors and business professionals
Vast Knowledge
of services available in Benton and Yakima counties and across Washington state
Care Coordination at No Cost to You
Heartlinks Care Coordination helps individuals navigate the health care system, connect with community resources, and receive personalized support to improve their health and well-being.
There is no cost to you. Services are made possible through partnerships with participating health plans and community grant funding, allowing us to serve many individuals regardless of their insurance coverage.
Not sure if you qualify? Contact us today. Our team will review your situation and let you know if you are eligible for Care Coordination services.
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No Cost to Eligible Individuals
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Medicaid (Molina)
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Medicare & Dual Eligible Plans
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Participating Health Plans
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Grant-Funded Care Coordination Available
Questions About Eligibility?
Our Care Coordination team can help determine if you qualify and connect you with available services.
(509) 837-1676 or carecoordination@heartlinkshospice.org
Make a Care Coordination Referral
It can be difficult for people to access the services and resources they need to thrive. Heartlinks partners with the Greater Health Now Community Hub to connect individuals and families with community-based care coordination services.
Referrals can be made by individuals, family members, caregivers, or healthcare providers.
Community-Based Care Hub Referral Line
How It Works
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An individual is referred (or self-refers) to the Community Hub.
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Greater Health Now connects them with a trusted Community Health Worker.
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The Community Health Worker reaches out to discuss the individual's needs and goals.
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The Community Health Worker helps connect them with community resources and follows up to ensure they receive the support they need.
