Heartlinks provides continuing education presentations, on a wide variety of topics.

Whether you need a presentation on specific clinical topics for caregiving staff at a skilled nursing facility, provider/clinical office, Assisted Living, Adult Family Home, etc. or if you are a part of a service club, professional group, or other organization that is interested in Hospice or Palliative Care – we can customize a presentation to meet your unique needs.


Some areas we cover:

Hospice Care

The facts and myths of hospice care, what it is, when it is appropriate, and what to expect.

Palliative Care

A look at comfort care, pain control, and symptom management for those still undergoing curative treatments.

End-Of-Life Education

A complete look at the dying process, and what that may mean to a patient and family.

Care Coordination

What Centers for Medicare/Medicaid Services (CMS) and Department of Health (DOH) expect of the partnership between care providers and hospice.

Pain Control / Symptom Management

Understanding the distinction between different kinds of physical pain and symptoms that come with disease processes.

The Nine Kinds of Pain

An examination of the ways humans experience non-physical pain.

Loss, Grief, and Bereavement

Understanding the process of surviving and growing through loss.


A greater understanding the distinctive causes and symptoms of the common types of dementia in older adults.

Non-Verbal Cues

How to recognize when someone with dementia is experiencing pain and discomfort that they cannot verbalize.

Skin & Wound Care

Techniques to recognize, treat, and prevent skin breakdown in the elderly. Types of wounds covered: pressure wounds, venous stasis wounds, arterial, and neuropathic.

Caregiver Wellness

Reminders and guidance on how caregiver’s can better care for them in order to provide better care for their loved ones.

Hospice Medicare Benefit

Medicare will cover any care that is reasonable and necessary for easing the course of a terminal illness.

Grief during the Holidays

Specialized care and guidance on how to care and cope with grief during the holiday season.

Hospice vs. Palliative Care

Similarities and differences between the treatments of life-limiting illness.

Volunteer Opportunities

Volunteers are a very important piece in the Hospice realm and are used in nearly all aspects of the program.

Advance Care Planning

Involves making a plan for future health and personal care should a person lose their decision-making capacity.

All courses can be tailored to fit 45, 60, and 90 minute time slots.
All courses meet the requirements for continuing education as set forth by the Washington State Board of Nursing.

Contact Heartlinks at 509-837-1676 for more information.